CABS Client Testimonials
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I trust that this email reaches you all and happy at Cabs Hire!
Please refer to our telephone conversation a few days ago. As discussed, I/we just wish to make a special mention of the services of the gentleman who met and delivered the hired vehicle for the clients below. I am not sure of his name but it could be Benjamin? This was at Cape Town International Airport.
The clients were most impressed with his excellent manners and human relations as well as the prompt service. It would be appreciated if you could convey our appreciation to him.
Thank you again Noeline and we remain in touch.
Francois" - Good Hope Tours & Safaris
I wanted to take a moment to express my gratitude to you for your firm's support during our recent visit to Cape Town earlier this month. In particular I would like to thank Mr. Riaan Gouws. Riaan is very professional and reliable. Indeed, he helped to make this important visit a success!
One again, thank you for your excellent support. We will certainly consider working with you and your team on upcoming visits to the beautiful city of Cape Town.
I would like to take this opportunity to thank you and the company but especially Riaan for looking after Olivia so exceptionally well! You guys are amazing and Olivia told me he was remarkable.
Thank you thank you thank you
I would please like to express how impressed I am with the overall service we are getting from Cabs, without exception from all the branches and personnel that we deal with.
From response time, friendliness, to handling last minute bookings within minutes.
Thank you, it is a pleasure doing business with Cabs!
Ps. A lady (didn’t get her name) from Jhb office did a booking for us where Fanie Venter (our director) was standing at East London airport before letting me know that he needed a car, he got his car within 10 minutes!!
Thanks for your mail. I’m happy to say that all went perfectly on our return to the airport. Dawood arrived at the right address at the agreed time and chauffeured is very efficiently right to the check in terminal.
Thanks once again for the arrangements - the car was excellent and never gave us any trouble throughout our two week trip.
It was just a pleasure making use of your services. Everything was arranged to perfection and your staff were very friendly.
You have a very happy customer and I will surely promote you wherever possible.
I am now back home in Israel.
I am sure that you are aware that I had a problem on Sunday 1st July.
I would to thank your company and especially Percy for all the help and support
that I received.
I received a replacement car ,delivered to Sea Point within 2 hours.- quite outstanding
service-especially under the weather conditions.
Please convey this letter and my very good wishes and thanks to the relevant parties.
I will certainly recommend your company to any of my friends or acquaintances.
So thank you.
all the best
We recently made use of CABS for two last minute rentals for some colleagues who landed at PE International Airport and stayed for the National Arts Festival. I am e-mailing to commend your company and particularly Michelle who assisted us so efficiently.
This rental was completely omitted in the bookings made for our staff and I was phoning around to find two vehicles for these staff members in an absolute panic. I happened upon your company’s contact info with a google search and Michelle answered and assisted me.
From the first call she took control of the situation, listened to our requirements, provided a fast telephonic and physical quote, invoiced, processed payment & had her guys out within an hour to meet our staff members personally! Wow!!! If this is not fantastic service and teamwork, I don’t know what is. As a company we don’t really have staff travel frequently to PE, but all our future bookings will be made through you when we are in the area due to a start-to-finish service that puts companies like Avis, Europcar, etc to shame (They had no interest in answering or offering alternatives).
We appreciate the personal touch and the quick manner in which everything was dealt with.
Our only constructive feedback is that the lights on the smaller vehicle (hatchback) be checked as staff members said they didn’t seem to shine far ahead or brightly on the road.
Thank you again!
Cabs Hire were efficient, and took all the stress out of car rental. I had a great car for 3 weeks. The pick up and drop off was swift and painless. I have previously rented cars all over the world and Cabs Car Hire is simply the best.
They have ensured that clients have received their vehicles on time and the communication has been spot on.
If they are any issues they call early and advise us which in turn allows us to communicate with our clients as well.
One client in particular Mr Conrad Thatcher was stressing about his rental as it was his first rental with us and he needed his vehicle on time for work purposes.
Muhammed from Cabs assured me that the clients vehicle would be delivered on time and indeed it was.
The client was very impressed with the courteous service and informed us of it.
All the staff are very friendly, helpful and a pleasure to deal with.
Thank you for that as it makes our life that much easier and our clients happy and satisfied.
We specifically required a vehicle being delivered to our apartment and this is normally difficult to do. However in our dealings with Noeline Brasler there were no problems. May I add that the car was delivered and at NO extra charge which wasn’t the case while making enquiries with other companies.
We had been recommended to CABS CAR HIRE by friends and we are so pleased we have made that connection.
We are planning another trip to Cape Town and look forward to our dealings with the company.
Reg and Della Berkowitz from JHB South Africa
Just wanted to say thanks again, the service was excellent with regards to the car hire and the staff 🙂
From Sanjeev Singh
Just wanted to follow up and say thanks for the excellent service we had! Gladman was a true professional, friendly and courteous and was a pleasure to have him drive us for the day! Please pass on our thanks again! Will definitely book again next time we're over.
I would like to thank our Suppliers for the outstanding service received yesterday in Durban and for being on time with the three buses.
May it not end here with us but continue to provide outstanding service to others as well.
It has been an honor to work with the Team.
Boitumelo Portia Makhongwane
Everything went very smoothly regarding the pickup and transfer to the airport.
Your driver was very courteous and professional.
We would have no hesitation recommending you.
we received a first class service through out
Elaine & Stephen ...”
I hope you are keeping well.
I just want to acknowledge the great service I had over the holiday period. I will no doubt use your company again if I would ever need to hire a car in the future.
Hence full marks for the Cabs Car Hire team Capetown, I will always recommend their services!"
I would like to extend my most sincere appreciation to you and the entire Team, for the service I enjoyed from CABS CAR HIRE over the months. My dealings with the respective team members, Helena, Hilda, Kenneth and most recently Henri, have been flawless and an absolute pleasure! And your cars have over the months, felt like “my babies”. THANK YOU, THANK YOU, THANK YOU?.
Head: Corporate Communications and Branding
Tata Africa Holdings (SA) (Pty) Ltd
Just wanted to leave a note to say thank you to everyone there, we had the most fantastic service from every single person that we met/spoke with. We will absolutely be using you guys again when we are next in town & will recommend you to everyone.
Such a difference to deal with a company who delivers such good, friendly, efficient & personal service to customers instead of just taking the money & then not caring what happens next.
Thanks again & best wishes
Just wanted to let you know that Gladman provided us with excellent service these last few days. He was the consummate professional but also personable and friendly.
Your services was very good. The driver was nice and your response is excellent.
Will use your company again and will recommend to others who would want to be in SA
Thank you for all your assistance and professional, friendly manner in which you have handled our query. We will have no problem doing business with you in the future.
Please thank the drivers’ who came to deliver and collect the car as well.
They were very friendly and professional and their punctuality was impressive.
Thank you so much and have a blessed day.
I have to complement yourself and Denzil for your outstanding service representing CABS. Your organizational skills and professionalism resulted in a smooth schedule. Denzil's nature is perfect and the Americans absolutely LOVE him ! They were singing his praises to me late last night.
I have complete peace of mind that they will be taken care of beyond expectation during their stay in Cape Town and Hermanus and Pringle Bay.
Thank you !!!
We had a fantastic time in Cape Town although a few of the cyclists came home with various injuries after coming off their bikes at various stages!
Thanks you for your service and getting back to us whenever we had any queries when booking the vehicle – also the pickup and the drop off at the airport were easier and more straightforward than we had anticipated.
I have to say that the service from CABS, Gail and now Denzil, has been world class! My american guests love Denzil. He has worked extremely hard since they arrived. I am sure you can see from his schedule but they had him all over Cape town and places I did not know even existed. Denzil is professional, gentle, knowledgeable, respectful, punctual, reliable and most notably concerned about guests safety and comfort. He must be shattered today!
Gail, your recommendation of a larger vehicle was spot on ! Thank you for walking me through each step as we planned a complicated group and their needs.
The Peace of mind I had from using CABS to take care of my America guests worth every penny spent.
Just got back home from our trip to Cape Town.
I wanted to say a big thank you for organizing the Nissan Livina for us again. It does the job perfect with two big bike boxes and was appreciated. The service on arrival and departure was friendly and good.
I am hoping I can organize another visit next year for the Argus Cape Tour event again, so will be in touch in the future for another vehicle in 2017.
Brian and Julie Noble
I am so glad that I chose CABS for my rental car. You responded promptly to all my correspondence, and this really helped us when we were delayed and had to adjust our itinerary.
You were also prepared to accept the insurance that I had with my credit card company, and you gave us a great rate.
Your team is fantastic- everyone we dealt with was very professional and friendly.
This is to confirm that we arrange the hiring of motor vehicles / bakkies from CABS car and truck hire for our motor accident claims since May 2011.They are very efficient and always willing to assist when necessary and sometimes at very short notice. The feedback provided is always very prompt as well as friendly. They are very professional and their service is very good. Should you require any further information, please do not hesitate to contact me.
Royal Union Insurance Brokers
I want to also mention the high level of professionalism and courteous service extended by your team of reservation and operation staff. Driver Ignatious was very punctual, disciplined in his driving and knew his way around Johannesburg and nearby suburbs and surrounding cities. I would highly recommend your Jo’burg branch services to anyone who visits JHB and will need a hired vehicle during their stay.
Thank you again for your services as a team and I must admit that my ability to have a satisfied business trip in the first leg of my SA tour was in part to your company taking care of my local transportation needs which took away the anxiety associated with how will get to my meetings from one appointment to the next.
I just wanted to take this time to say Thank You to you and the drivers for their jobs well done over the last two days.
Overall, it was a great job.
Executive PA - AirProducts SA
I would like to express my sincere gratitude for the service I received from our organisation. I was very happy with the service I got from your staff. I cannot ask for more. I had my wife and our kids, a 3 year old and a 1 year old with me in the car. The main worry was whether I would get adequate attention from your organisation if ever I faced a problem with car. I cannot commend Helena more for a prompt action and yourself Henri when we faced problems on the border. Even though we spent the night at the border because of the missing letter rather than in a hotel across as planned, your calls were reassuring, your explanation were convincing. I might enlighten you to say , at 8am the next day there was a new shift taking over from the night shift, I showed all the documents to the new supervisor who advised me that they will let me go provided I will I be able to show the documents by the end of the day at the nearest police station where I was going. So they let us go. As per your promise when I checked my email at 5pm on 9/06/2015 the letter was there and thank you very much for that. It is not the inconvenience of a missing documents that can spoil a holiday like that but the lack of care. On that front my family and I are very grateful for your care and service. I have already passed your organisation details to my colleagues and friends here for their bookings when they visit South Africa.
Many thanks to Helena, Julie, Jean and the driver Philemon and you Mr Henri
Dave in Ireland
Thank you for the news re payment to you, I will wait your payment advice slip in due course, we would like to thank you most sincerely for looking after us and providing such a friendly and professional service at a very competitive price.
Your operations are well managed and your staff excellent, polite and helpful, plus your vehicles are well presented and in 1st class order.
During my long career in the auto industry I have had rental operations within my gambit both national and international and I know how difficult it is to achieve and maintain your level of customer satisfaction, so well done and thank you again.
We will be publishing a recommendation on line for your company and will spread the word to other would be visitors and tourists, we will also hope to deal with you on our next stay in Cape Town.
very best regards
Alec & Patricia Davis
To whom it may concern
Please treat this as a recommendation letter for my supplier, Cabs Car Hire.Cabs Car hire provides us with more than 20 vehicles and 2 truck cranes, and their service is excellent. Our company performs electromechanical assembly of a wind farm at Western Cape Province. We drive on gravel roads and our vehicles need much personalized attention and a lot of services (changes of tyres, changes of windscreens, small repairs).
Cabs Car Hire always provides us the best attention and responds very fast to any query or problem. They are very flexible and understand our necessities and provide new vehicles and services “just in time”.
They value both time and money and comply with their promises. They are extremely competitively priced.
I came to know recently that they are looking forward to expanding their business in the renewable energies sector, needed a recommendation letter from me. I am extremely satisfied with the way they conduct their business and hope that you have the same pleasant experience with them.
Lowind Energy South Africa
I wanted to thank you again for your hospitality on Wednesday last week. I really appreciated the welcome I received, as well as the tour your gave me.
I also wanted to compliment you on your choice of staff. Denzil met me at the airport when I arrived and immediately created a great first impression with me. He was also waiting for me to collect the car when I arrived at the airport for my departure. Here Denzil really shone. I had forgotten my Parrot bluetooth speaker in the car and didn’t even know I had done so. While I was checking in, Denzil phoned me to tell me I had left it in the car, drove back and gave it to me. I really appreciated his honesty and thoughtfulness in contacting me as quick as he did. If I had already gone through security before he notified me, it would have been difficult for me to collect the Parrot.
Thank you again for a great visit.
Rocco Naudé CA (SA)
Associated Automotive Distributors (Pty) Ltd
I have nothing but praise for your staff and your service and for your willingness to find the right car for me in Cape Town. It was all excellent and no hidden nasty surprises. Please say thank you to everyone.
I will recommend you to anyone I know.
I just wanted to drop you a quick note to say thank you so much for the outstanding service we got from you guys while .... was over there. You were awesome. We were extremely satisfied.
RE:CABS CAR HIRE
I would like to inform management of cabs car hire that MR LEON LE FLEUR has given us excellent service. We traveled many times during the course of last year (2014) and he made all pick ups pleasant and quick .
Excellent service every time. Leon always gave us the vehicles we required and if he never had it he would find it. I would recommend cabs car hire to all.
Thanks for your excellent service as this makes my job easier.
Thank you for supplying us with a super car yet again for our recent stay in Cape Town.
My brother-in-law organised everything for us and your representative was at the airport, with the car as arranged. Perfect!
We are now back in chilly England and already planning our next visit.
We are back in the UK now and it is cold and dark! 7c and a cold easterly wind so we realize yet again how nice SA is. You are very lucky.
The car went very well indeed so please thank David in PE.
We were very pleased with Cabs service yet again!...
Kind Regards and thanks again.
I would like to thank you for the excellent service that I have received from your company from start to finish.
Nothing was too much trouble – from getting the car driven up from Cape Town and then delivering it to me at 11pm at the airport and then fetching it from me again at departure.
Even the final invoicing was made painless ...
I would have no hesitation in using your company in the future and would highly recommend you to anyone as the only company to use when considering car hire.
Thank you for the excellent service to my clients … last month. They were very pleased indeed with the service they had from CABS, and really enjoyed their Nissan XTrail ...
Thanks for the important part you played in their successful first trip. I have no doubt they will back in SA soon, to continue travelling!
Marianne Birrell Safaris
I would like to thank you and everyone at CABS Car & Truck Hire for being part of my awesome prize.
Appreciate all your help and assistance.
Let me take this opportunity to thank you as well as Robert for your kind ,speedy and excellent service. It was indeed a great pleasure working with you.
Superb service should be commended
This is just a very BIG and sincere thank you for the impeccable service we have received on our Incentive Trip last week from Gladman at Cape Town!
He made everything so easy from start to finish and even arranged that he collect the car from drop off for us!
Thank you to the both of you for organising everything so well and fielding all our queries (Nadine) with such tolerant care and patience- it means more than we are able to express, to be on the receiving end of such exemplary service delivery.
I just want to say a BIG thank you to you and Cabs Car Hire for the excellent service that
I received from you in renting a car from your company
I will definitely recommend your Company to everybody that I know…
Have an awesome day
Again many thanks!
- Charna Chapman
Just wanted to pop you a quick mail to say how FANTASTIC I found my entire experience with Cabs!
From the beginning to the end, it was an absolute breeze dealing with you and your staff and I didn’t want to give my little car back today!
The service from all the staff was superb, I got called on personally at the hotel, the delivery was always smooth & easy and I felt assured and comfortable at all times!
The car also smelled wonderful (I don’t know what you put in there but it WORKS!).
Thank you from the bottom of my heart!
Was quite traumatic being without my car for 12 weeks, and I wish I had heard of you guys earlier! Would have used you the entire time when I didn’t have a car at all!
Cant wait to recommend you to our guests and to my friends & family!
Have a wonderful long weekend!
It looks ship shape, which I am a fan of.
Will look forward to provide feedback after interacting in more detail.
Nik Berning | Peku Peku
Our Department in P.E. - Transnet Freight Rail Operations, had the opportunity to make use of your car hire outlet for 6 months until head office decided to use another supplier w.r.t. their short term rental requirements.
Here I would like to make an exception to name the following people as a true credit to your company: Natalie, David and Richard.
They truly deserve all the accolades and praise for going the extra mile for their dealership w.r.t. extraordinary good service, excellent communication, and last but not least, very efficient when it comes to repairs, services and replacement of vehicles when needed - in short, it was a pleasure to work with them as I know that our Dept. was quite a handful when it comes to vehicle requirements and as the saying goes "they stood the test of time".
People are often very quick to complain about bad service but seldom put pen to paper about good service......I have done that because it was a pleasure working with them and as i mentioned, they deserve all the accolades, every one of them!!!! All the best and keep up the EXCELLENT SERVICE......
They arranged vehicles directly with our clients, through our instruction. Their service has been reliable and outstanding; they are always available for any assistance we require.
We will continue to have a working relationship with them for as long as they allow us the opportunity.
For the record, I find CABS Car Hire the best car rental company that I have ever dealt with, both for work and personal.
We discovered that your company makes hiring a vehicle pleasurable and easy. When we call and share our hire desires which have arranged from a car to a 14 passenger van, representatives have been extremely quick and efficient in handling our needs. If you were unable to accommodate us, efforts were made to help us locate another car hire. We have been met upon arrival at the airport by a representative with our requested hire. The representative followed our flights from the USA and knew when we had landed. We did not need to phone to say we were late or early, a CABS representative was always waiting with papers ready and the entire process (signing the forms, looking over the vehicle) took about 10 minutes. The hires have been in excellent shape, very clean, and often exceeded our expectations. We have also been able to hire in one city (e.g. Cape Town and drop the hire back in George) again with a CABS representative always on time to meet us to retrieve the hired vehicle.
If a small problem arose as to a discrepancy in service, a CABS representative was kind, courtesy, and helped to resolve any situation to our satisfaction. We have simply not had any major concerns with CABS employees.
I can not thank the representatives at CABS for all they have done for us. They have even supplied us with directions or taken us to our accommodations upon arrival even at 1:00 am in the morning. Your logo clearly sums up my experience with your company, Customers Appreciate Better Business and that is exactly what you provide.
We will be returning next year with more groups and we plan to only work with CABS Car Hire next year and future years to come.
Much appreciation and thanks,